Shipping & Delivery
From Brazil to your door.
Everything you need to know about how your order is prepared, shipped and delivered, wherever you are in the UK and Europe.
- UK & Europe shipping
- Tracked delivery with DHL
- Duties & taxes paid by us
Handpicked in Brazil, shipped to you.
Every order is quality-checked and carefully packed in Brazil before it is shipped with DHL. Because your parcel travels from Brazil, delivery takes a little longer than from a local shop: please allow 15–20 business days from order to delivery. Your estimated delivery date is always shown at checkout, before you pay.
How your order works
Four steps from Brazil to you
- We confirm your order and send you a confirmation email.
- We inspect every item: seal, batch, expiry date and packaging.
- We pack your order with care, protecting liquids against leaks, in a single shipment.
- We ship it with DHL and email you the tracking link.
Where we ship
The UK and Europe, from Brazil
We currently ship to the United Kingdom and to all 27 countries of the European Union. If your country is available at checkout, we deliver there.
Delivery time
When will it arrive?
15–20 business days from order to delivery (business days exclude weekends and public holidays). Your estimated delivery date is shown at checkout. If your order includes several products, we ship everything together in one parcel.
Shipping cost
Clear before you pay
Shipping costs are calculated by destination and parcel weight and shown in your cart and at checkout, before you pay. There are no hidden fees added by us.
Duties & taxes
Paid by us. Nothing to pay on delivery.
For every destination, the import duties and taxes that apply to your order are paid by us and already included in the total you see before you pay. You pay them together with your order, so there are no surprise charges when your parcel arrives.
Currency
Prices in euros
All prices on our site are in euros (EUR). If your card is in another currency, your bank converts the amount at its own rate.
UK & Europe
VAT included in our prices
For the United Kingdom and the European Union, the prices you see on our site already include VAT.
Tracking
Follow every step
As soon as your parcel leaves Brazil, you receive an email with the tracking number. You can also follow it on our Track Your Order page.
Protected shipping
Calor Brazil Guaranteed Delivery Program
If customs holds or seizes an eligible order for reasons outside your control, we refund you. See how the program works →
Questions about shipping to your country?
We reply within 24 hours, 7 days a week. Our team is based in Brazil.
Full legal text. Read our complete Shipping policy.
Last updated: September 2026.
